Policy
Orders
We are currently working on a pre-order system. Once our pre-order period closes, your item(s) will take approximately 30 days to be processed and delivered. Additional time may be required for orders outside Singapore. A tracking number will be provided when available.
If you’d like to modify your order, just reach out to us as soon as possible here and we’ll check if we can still make the change.
If your order has not been shipped out, we can cancel it and issue a refund. However, if your order is already on its way, you will need to receive it and request a return following the steps mentioned below.
Returns
Yes, you can request a return within 14 days of receiving your order by contacting us here.
Items must be unworn, unwashed, unaltered, in original condition, with tags and original packaging. If an item appears worn or used, we may not be able to issue a refund or exchange, in which case the item will be sent back to you.
Returns are at your expense, and original shipping costs are non-refundable. If your order qualified for free shipping, we’ll deduct the shipping cost we originally covered.
You’re responsible for the items until they reach us, so please keep your shipping receipt.
Currently we are unable to offer exchanges as we do not stock items. We can offer a refund or offer store credit for your next order. Please follow the steps for return and we’ll guide you through.
